Shipping & Returns

Shipping Policy

Legal Disclaimer

By placing an order with Adya Foods Ltd, you agree to our Terms & Conditions, Privacy Policy, and strict No Return / No Refund Policy.

We provide deliveries across the UK, but no return or refund will be applicable once your order is confirmed and dispatched.

Please read all policies carefully before placing your order.

1. Delivery Charges

We do not offer free delivery, except local pickup.
Please note that delivery charges may vary based on your postcode and will be accurately calculated at checkout.

2. Delivery Timeframes

Standard Delivery: Same day or 2–4 working days from dispatch.
Delays caused by third-party couriers or external events (e.g., weather) are outside our control.

3. Service Coverage

We currently deliver to most UK postcodes (South Yorkshire). If your location is not serviceable, you will be notified prior to order dispatch.

4. Responsibility at Delivery

Ensure someone is available to receive the order on the expected delivery date.
We are not liable for product spoilage due to:
- Delayed receipt of perishable items
- Incorrect or incomplete address provided by the customer
- Missed deliveries not collected in time

5. Issues with Delivery

While we do not accept returns or offer refunds, we may consider a resolution in the following cases:

Missing items
Incorrect items sent
Expired or damaged items on arrival

To report a problem:

Email support@आद्या.com within 24 hours of delivery
Include your order number and photographic evidence

Contact Information

📧 Email: support@आद्या.com
🕘 Customer Support Hours: 24/7 available.

Adya Foods reserves the right to amend this Shipping Policy at any time without prior notice. Please review it periodically for any changes.

No Return & Refund Policy

At Adya Foods, we are committed to quality and care. However, due to the nature of our products, we maintain a strict No Refund and No Return policy.

Please Note:

All sales are final once an order is placed and confirmed.

We do not accept returns or issue refunds for reasons including:

Change of mind
Incorrect ordering
Taste preferences
Packaging damage due to handling in transit (unless product is spoiled)

Exceptions (Case-by-Case Basis):

We may consider a resolution in the following rare cases:

Product is missing from your order
You received the wrong item
Item is expired or damaged internally at the time of delivery

To report an issue, contact us at support@आद्या.com within 24 hours of receiving the order, with photographic evidence.

Thank you for choosing Adya Foods — “From Our Aisle to Your Aangan.”We look forward to serving your kitchen with warmth, heritage, and authenticity.